YOUR SATISFACTION IS GUARANTEED. You have 30 days to decide if you will be keeping your product. If you are not satisfied with your purchase simply email us to get an RMA# and then return the item in new and unused condition. Be sure that the item is in its original packaging, include your receipt, and note the reason for the return. All returned items must be received by us within 30 days of your purchase and must have an RMA# written on the box and on the packing slip. We will gladly exchange your item for another size or color or credit your card (less the original shipping and handling charges). No return parcels will be accepted freight collect or C.O.D. Returns are processed within 7-14 business days from receiving your item.
Your return will be processed faster if you ship using Fedex or UPS. Packages shipped via USPS are not delivered to our door and require a special pickup from a USPS distribution center. This will delay the processing of your return.
Send the return parcel to:
Alpine Sports Boulder
2510 47th St #A1
Boulder, CO 80301
DEMO'S - All sales of demo and used products are final.
Please note, if the problem is ours i.e. the wrong item shipped or defective merchandise, please contact us by e-mail at sales@alpinesportsoutlet.com and we will notify you how to return the product.
